Repair enquiries

Tell us about the equipment.

Send the manufacturer, model or part number, fault description and photographs where available.

Request an assessment

A clear starting point for a technical discussion.

Provide the information you have. A model number, photographs and a concise description of the fault are normally the most useful starting points.

01Identify

Manufacturer, model and part number.

02Describe

Fault code, symptoms and application.

03Show

Clear photographs of the unit and labels.

For elevator drives and lift electronics, send an enquiry to CIE Elevator Electronics.

info@cie-uk.com

Your enquiry is saved in CIE's enquiry system and an email notification is sent to info@cie-uk.com. Photographs or documents can be requested during follow-up. See our privacy information.