Repair enquiries

Tell us about the equipment.

Send the manufacturer, model or part number, fault description and photographs where available.

Request an assessment

A clear starting point for a technical discussion.

Provide the information you have. A model number, photographs and a concise description of the fault are normally the most useful starting points.

01Identify

Manufacturer, model and part number.

02Describe

Fault code, symptoms and application.

03Show

Clear photographs of the unit and labels.

Contact details: business email and telephone placeholders are intentionally omitted until supplied by CIE.

Form delivery is deliberately disabled until CIE's final contact route and privacy wording are supplied.